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Former Member's avatar
Former Member
4 months ago
Solved

Checking your device to unlock some accounts

Is this from 1password? It was a new popup when I use autofill on my Samsung Tab S7. It does not go away after a while. The skip button does not word. Only go back helps. Then the autofill works ...
android
betas
  • 1P_Dave's avatar
    1P_Dave
    4 months ago

    Hello Former Member​! 👋

    I'm sorry that you're seeing an unexpected prompt when trying to autofill on your Android device. This is indeed a prompt from 1Password and our team is aware of the issue. Our development team is currently working on a fix for the issue that we hope to release in a future update soon.

    For the time being, as you noted, the prompt can be dismissed by tapping the Back button in your system navigation buttons along the bottom of your screen (or the relevant gesture, if you are using gesture based system navigation).

    -Dave

    edit: Edited my reply to add more information about the issue.

    !31759

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

sparksis​ and megaroeny​ 

I'm sorry for the disruption. Our developers have identified the cause of the unexpected prompt in 1Password for Android and the team is working on releasing a fix as soon as possible. 

-Dave

#39681