Forum Discussion

Former Member's avatar
Former Member
4 years ago

Chrome autofill dropdown not working correctly

See the below screenshot. After using the dropdown to fill in the login details, the dropdown stays active instead of disappearing. I need to click elsewhere on the page for it to disappear so then I can click the login button. This issue is not present on the same site using Edge.

1Password Version: Not Provided
Extension Version: 2.0.5
OS Version: Not Provided
Sync Type: Not Provided

browser extension

5 Replies

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    Thanks @ticky - I was able to locate your email. Let's continue our conversation there.

    ref: IAC-97287-763

  • Former Member's avatar
    Former Member
    4 years ago

    Hey @ticky ,

    You can send it to us via email to mailto:support+x@1password.com , alongside a short description of the issue and a link to this discussion here so we can connect the dots.

    Aside from clicking anywhere on the page to dismiss 1Password's inline menu, you can also press the ESC key on your keyboard or click the little 1Password icon on the right corner of the field - both will dismiss the inline menu on the spot.

  • Former Member's avatar
    Former Member
    4 years ago

    I discovered that it works without issue in incognito mode. I'll send you a DM as the links I've seen it on contain my company's name.

    EDIT: Seems like this forum doesn't have a DM function... unless I'm just blind.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @ticky!

    Can you share with us the URL of this login form?