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Forum Discussion
mdputhoff
4 months agoNew Contributor
Chrome autofill not working for form data
I use Chrome for work and I fill out a lot of forms. I'm not talking log ins, but random customer addresses, names, etc. These are not things that I would need or want to save to my 1Password account...
1P_Dave
Moderator
4 months agoHello mdputhoff and jdranchman! 👋
Thanks for reaching out. 1Password has the ability to fill form information such as addresses and identities: Save and fill credit cards and addresses
Can you tell me a little more about the issue? Is this form information that you've saved in Chrome's built-in autofill feature? Or are the websites themselves suggesting addresses? If you'd like to prevent 1Password for suggesting information on a page then you can hide it by right-clicking on the page and then selecting 1Password - Password Manager > Hide on this page.
I look forward to hearing from you.
-Dave
jdranchman
4 months agoOccasional Contributor
Using Chrome's form fill data seems to work better as it can host pretty much any repetitive/important key/value. If I'm filling in a typical "register as a new user" form, this doesn't work well for 1P as it isn't just a login/password. I've setup my user data in 1p but that doesn't show up at all in these common form fields. Chrome does a much better job on its own for this. My previous solution Lastpass even did this better. Right now I've turned off 1p auto-fill across the board so it doesn't offer to fill in a username where my real name belongs (get it?). If there are some magic things to push/wave then I haven't found that yet. As a systems programmer myself, I shouldn't have to read the programmers mind to get this to work. IMHO if you want 1p to be the form fill data collector, then you need to make it work at lease the same as the browser would or it will be frustrating at best or just turned off for auto-fill.
What I did turn off to get back to chrome doing form fill was the "Show autofill suggestions..." option and telling chrome to not use 1p for password autofill. Now I have to explicitly autofill or copy/paste but at least I don't have issues with forms. Honestly, forms and data are used way more than username/passwords
- 1P_Dave3 months ago
Moderator
Thank you for the feedback. Would you be able to provide a website address to a form where 1Password isn't offering helpful suggestions? And are you able to share a screenshot of the type of suggestion you get from Chrome that you do find useful? I'll pass this use case along to the team.
Make sure that nothing sensitive is visible in the screenshots. If you'd like to avoid posting the address and screenshot on the public forum then email them to support@1Password.com along with a link to this thread.
-Dave
- jdranchman3 months agoOccasional Contributor
I've started running the beta channel. In some aspects it looks better but I'm having issues across devices. Chrome copies settings across all my devices and yet I have to repeatedly turn off form fill suggestions on one workstation. Form fill works better on my android phone than it does on chrome. I'm still trying to build a list of what is different across all the "chrome" instances I have up.