Chrome Browser doesn't suggest any passwords

Hello @Frisbee78, thanks for joining us on the forum! Just to confirm, when your wife taps a login field in her browser no prompt from 1Password appears as a drop down menu or in the top bar of her keyboard?

If so, there could be a few different things affecting Autofill. I'd like to ask that your wife creates and sends in a diagnostics report from her Android device. This should help us dive into the issue a little deeper and help figure out what's going on:

Sending Diagnostics Reports (Android)

With her email she can include a link to this thread and a brief description of the issue. Thanks very much!