Forum Discussion

MultiMatt's avatar
MultiMatt
New Contributor
3 years ago

Chrome extension annoyingly logs me out WAY too frequently - how to change?

It is SO annoying how often the 1Password extension in my Chrome browser logs me out. I logged into it about two hours ago, and proceeded to use it, and now, just two hours later, I find I am logge...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey MultiMatt,

Thank you for getting back to me, it does seem strange that 1Password in your browser is locking if you are not closing your browser.

Are you able to grab a console log from the extension the next time you bump into this behaviour so we can take a closer look at what is happening? Here's how:

Please attach this to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you.