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3 years ago

Chrome extension cannot find 1PW 8.9.8---

I am trying to load the extension for 1PW into Chrome browser--I have gone thru all support suggestions--believe I need telephone support--long time user of 1PW on my Mac's, etc-- 1Password Ve...
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1P_Dave's avatar
1P_Dave
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3 years ago

Hello @TripleHjr! 👋

I'm sorry that you're having trouble with 1Password in Chrome. Can you tell me a little more about the issue? What happens when you try to install the extension using this link:

Do you receive an error message? Do you see the 1Password icon in Chrome's toolbar? If you do then what happens when you click on it?

-Dave

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I am trying to load the extension for 1PW into Chrome browser--I have gone thru all support suggestions--believe I need telephone support--long time user of 1PW on my Mac's, etc--

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: Not Provided
\nOS Version: MacOS 12.6.1
\nBrowser:_ chrome
\nReferrer: forum-search:chrome extension will not load

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I am trying to load the extension for 1PW into Chrome browser--I have gone thru all support suggestions--believe I need telephone support--long time user of 1PW on my Mac's, etc--

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: Not Provided
\nOS Version: MacOS 12.6.1
\nBrowser:_ chrome
\nReferrer: forum-search:https://1password.community/search?Search=chrome%20extension%20will%20not%20load

"},"Conversation:conversation:73091":{"__typename":"Conversation","id":"conversation:73091","solved":false,"topic":{"__ref":"ForumTopicMessage:message:73091"},"lastPostingActivityTime":"2022-11-24T08:34:37.000-08:00","lastPostTime":"2022-11-24T08:34:37.000-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:73091":{"__typename":"ModerationData","id":"moderation_data:73091","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:73091_1":{"__typename":"Revision","id":"revision:73091_1","lastEditTime":"2022-11-23T05:21:50.000-08:00"},"ForumReplyMessage:message:73092":{"__typename":"ForumReplyMessage","id":"message:73092","conversation":{"__ref":"Conversation:conversation:73091"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":73092,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Chrome extension cannot find 1PW 8.9.8---","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73092"},"parent":{"__ref":"ForumTopicMessage:message:73091"},"body":"

Hello @TripleHjr! 👋

\n\n

I'm sorry that you're having trouble with 1Password in Chrome. Can you tell me a little more about the issue? What happens when you try to install the extension using this link:

\n\n\n\n

Do you receive an error message? Do you see the 1Password icon in Chrome's toolbar? If you do then what happens when you click on it?

\n\n

-Dave

","body@stringLength":"597","rawBody":"

Hello @TripleHjr! 👋

\n\n

I'm sorry that you're having trouble with 1Password in Chrome. Can you tell me a little more about the issue? What happens when you try to install the extension using this link:

\n\n\n\n

Do you receive an error message? Do you see the 1Password icon in Chrome's toolbar? If you do then what happens when you click on it?

\n\n

-Dave

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