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Former Member's avatar
Former Member
3 years ago

Chrome extension cannot find 1PW 8.9.8---

I am trying to load the extension for 1PW into Chrome browser--I have gone thru all support suggestions--believe I need telephone support--long time user of 1PW on my Mac's, etc-- 1Password Ve...
browser extension
Former Member's avatar
Former Member
3 years ago

HI DAVE--I forced your message to open in Chrome (Apple Mail insists on Safari) and then went to your link in Chrome--it comes up with "Home

Extensions

1Password – Password Manager" and then a blue dialog box to right that says "Remove from Chrome" which to me means that the extension is installed--then it wants to give me a tour of 1PW like I'm a new subscriber--when I go to 2 symbols in upper right menu the one on right says "extensions"--if I select that I see there are 2 extensions installed and both are toggled on--one is "desktop app" and the other is "1PW -Password Manager"--this is why I requested phone conversation like you used to do when I joined in 2014--

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extension cannot find 1PW 8.9.8---","id":"message:73091","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:73091"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73091"},"body@stripHtml({\"truncateLength\":200})":" I am trying to load the extension for 1PW into Chrome browser--I have gone thru all support suggestions--believe I need telephone support--long time user of 1PW on my Mac's, etc-- \n\n \n\n 1Password Ve...","body@stringLength":"465","rawBody":"

I am trying to load the extension for 1PW into Chrome browser--I have gone thru all support suggestions--believe I need telephone support--long time user of 1PW on my Mac's, etc--

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: Not Provided
\nOS Version: MacOS 12.6.1
\nBrowser:_ chrome
\nReferrer: forum-search:chrome extension will not load

\n","kudosSumWeight":0,"postTime":"2022-11-23T05:21:50.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:73091_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":115},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I am trying to load the extension for 1PW into Chrome browser--I have gone thru all support suggestions--believe I need telephone support--long time user of 1PW on my Mac's, etc--

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: Not Provided
\nOS Version: MacOS 12.6.1
\nBrowser:_ chrome
\nReferrer: forum-search:https://1password.community/search?Search=chrome%20extension%20will%20not%20load

"},"Conversation:conversation:73091":{"__typename":"Conversation","id":"conversation:73091","solved":false,"topic":{"__ref":"ForumTopicMessage:message:73091"},"lastPostingActivityTime":"2022-11-24T08:34:37.000-08:00","lastPostTime":"2022-11-24T08:34:37.000-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:73091":{"__typename":"ModerationData","id":"moderation_data:73091","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:73091_1":{"__typename":"Revision","id":"revision:73091_1","lastEditTime":"2022-11-23T05:21:50.000-08:00"},"ForumReplyMessage:message:73093":{"__typename":"ForumReplyMessage","id":"message:73093","conversation":{"__ref":"Conversation:conversation:73091"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":73093,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Chrome extension cannot find 1PW 8.9.8---","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73093"},"parent":{"__ref":"ForumTopicMessage:message:73091"},"body":"

HI DAVE--I forced your message to open in Chrome (Apple Mail insists on Safari) and then went to your link in Chrome--it comes up with \"Home
\n
\nExtensions
\n
\n1Password – Password Manager\" and then a blue dialog box to right that says \"Remove from Chrome\" which to me means that the extension is installed--then it wants to give me a tour of 1PW like I'm a new subscriber--when I go to 2 symbols in upper right menu the one on right says \"extensions\"--if I select that I see there are 2 extensions installed and both are toggled on--one is \"desktop app\" and the other is \"1PW -Password Manager\"--this is why I requested phone conversation like you used to do when I joined in 2014--

","body@stringLength":"711","rawBody":"

HI DAVE--I forced your message to open in Chrome (Apple Mail insists on Safari) and then went to your link in Chrome--it comes up with \"Home
\n
\nExtensions
\n
\n1Password – Password Manager\" and then a blue dialog box to right that says \"Remove from Chrome\" which to me means that the extension is installed--then it wants to give me a tour of 1PW like I'm a new subscriber--when I go to 2 symbols in upper right menu the one on right says \"extensions\"--if I select that I see there are 2 extensions installed and both are toggled on--one is \"desktop app\" and the other is \"1PW -Password Manager\"--this is why I requested phone conversation like you used to do when I joined in 2014--

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