Forum Discussion

jimmyjayp's avatar
jimmyjayp
Occasional Contributor
2 years ago

chrome extension does not integrate with all of my vaults

I have 4 vaults in my account organized under 'Our Family' (I don't understand that taxonomy); Shared, Private & VaultA and VaultB (renamed for privacy). I've installed the chrome extension and I'v...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello jimmyjayp! 👋

I'm sorry that you're running into issues when using 1Password in the browser. So that I can better understand the situation can you tell me the following:

  1. What is the website address of the website that you're running into issues with?
  2. Do you have that website address saved with your login credentials in 1Password?
  3. Are you able to provide a screenshot of what you see when you try to fill a saved password? Make sure that nothing sensitive is visible in the screenshot.

-Dave