Forum Discussion

cryptochrome's avatar
cryptochrome
Dedicated Contributor
4 years ago

Chrome: Extension issues

Hi, for the last 2 or 3 versions now, I have had really bad issues with the 1P extension. There are two problems: 1.) When creating new accounts or changing passwords and the extension is makin...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hey cryptochrome,

I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong especially as you say this is not the first time you are seeing these issues.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!