Forum Discussion

marco811's avatar
marco811
New Contributor
2 years ago

Chrome extension not syncing

Hello. I have a big issue with this. Step to reproduce: 1. Edit a item 2. Auto fill still filling the old password 3. Open the extension, the password is still the old, not the new that I edi...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello marco811, thank you for your reply. I followed the steps you shared but can't reproduce the same issue.

So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to mailto:support+forum@1Password.com.

With your email, please include:

  • A link to this thread: https://1password.community/discussion/145773
  • Your forum username: marco811
  • A console log:
  • First, please recreate the issue you're experiencing.
  • Then save a console log for 1Password in the browser using the steps here -> https://support.1password.com/cs/extension-console-log/.
  • Attach the file to your next reply.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to assisting you further.

-Evon