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Former Member's avatar
Former Member
4 years ago

Chrome extension not working since 1password 8 update. How to fix?

Since I have updated 1password 8 on my Mac (Monterey), the Chrome extension is not working. Safari extension is. When 1Pass opens it says to go to Browser icon. When I do - It opens 1Pass (sometimes)...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hey @ccgreen,

I'm sorry for the trouble you are having with 1Password in your browser, can you try the steps below to see if it improves things:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit Chrome by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Chrome and test if it is working properly.

Let me know how you get on!