Forum Discussion

Former Member's avatar
Former Member
4 years ago

Chrome extension not working since 1password 8 update. How to fix?

Since I have updated 1password 8 on my Mac (Monterey), the Chrome extension is not working. Safari extension is. When 1Pass opens it says to go to Browser icon. When I do - It opens 1Pass (sometimes)...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hi @ccgreen,

Thank you for getting back to me.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

ref: QHL-74186-723