Forum Discussion

sanghunka's avatar
sanghunka
New Member
10 hours ago

[chrome extension] Your account is offline

Your account is offline

 

You won't be able to save changes until

you are signed in and online.

 

 

1 Reply

  • Hello sanghunka​ thanks for reaching out!

    I'm sorry you're seeing a message that the 1Password browser extension is offline.

    I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

    How to send a 1Password diagnostics report

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    - A link to this thread: https://www.1password.community/discussions/1password/chrome-extension-your-account-is-offline/170484

    - Your forum username: sanghunka

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Chris