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fuchsr's avatar
fuchsr
Frequent Contributor
3 years ago

Chrome keeps locking 1PW extension

Today I noticed a new misbehavior — the 1PW icon in an entry field in Chrome shows as unlocked (and the extension is in fact unlocked) but as soon as I try to select login credentials from the list o...
betas
fuchsr's avatar
fuchsr
Frequent Contributor
3 years ago

1PW provided me with the fix. Basically, uninstall, then re-install the 1PW extension:

  1. Clear Chrome's cache by following the instructions posted here: Clear Cache & Cookies
  2. Right-click on the 1Password icon on Chrome's toolbar and then select Remove from Chrome.
  3. Install a fresh copy of 1Password from here: Get started with 1Password in your browser
  4. Close and then open Chrome again, wait a few seconds, and then try to use 1Password to fill a login from the inline menu.

EDIT: No need to clear the cache. Just uninstalling and reinstalling did the job for me.

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keeps locking 1PW extension","id":"message:124017","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:9111"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:124017"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:124017"},"body@stripHtml({\"truncateLength\":200})":" Today I noticed a new misbehavior — the 1PW icon in an entry field in Chrome shows as unlocked (and the extension is in fact unlocked) but as soon as I try to select login credentials from the list o...","body@stringLength":"525","rawBody":"

Today I noticed a new misbehavior — the 1PW icon in an entry field in Chrome shows as unlocked (and the extension is in fact unlocked) but as soon as I try to select login credentials from the list of matches, it turns the icon into lock state, and nothing happens. It's noteworthy that Cmd-backslash works fine and fills the credentials as expected.

\n\n
\n\n

1Password Version: 8.9.6
\nExtension Version: 2.4.6
\nOS Version: Mac OS 12.6
\nBrowser:_ Chrome 106.0.5249.91

\n","kudosSumWeight":0,"postTime":"2022-10-05T12:16:38.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:124017_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":464},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Today I noticed a new misbehavior — the 1PW icon in an entry field in Chrome shows as unlocked (and the extension is in fact unlocked) but as soon as I try to select login credentials from the list of matches, it turns the icon into lock state, and nothing happens. It's noteworthy that Cmd-backslash works fine and fills the credentials as expected.

\n\n
\n\n

1Password Version: 8.9.6
\nExtension Version: 2.4.6
\nOS Version: Mac OS 12.6
\nBrowser:_ Chrome 106.0.5249.91

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:124017":{"__typename":"Conversation","id":"conversation:124017","solved":false,"topic":{"__ref":"ForumTopicMessage:message:124017"},"lastPostingActivityTime":"2022-10-11T12:44:36.000-07:00","lastPostTime":"2022-10-11T12:44:36.000-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:124017":{"__typename":"ModerationData","id":"moderation_data:124017","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:124017_1":{"__typename":"Revision","id":"revision:124017_1","lastEditTime":"2022-10-05T12:16:38.000-07:00"},"ForumReplyMessage:message:124021":{"__typename":"ForumReplyMessage","id":"message:124021","conversation":{"__ref":"Conversation:conversation:124017"},"author":{"__ref":"User:user:9111"},"revisionNum":1,"uid":124021,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Chrome keeps locking 1PW extension","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:124021"},"parent":{"__ref":"ForumTopicMessage:message:124017"},"body":"

1PW provided me with the fix. Basically, uninstall, then re-install the 1PW extension:

\n\n
\n
    \n
  1. Clear Chrome's cache by following the instructions posted here: Clear Cache & Cookies
    2. \n
  2. Right-click on the 1Password icon on Chrome's toolbar and then select Remove from Chrome.
    3. \n
  3. Install a fresh copy of 1Password from here: Get started with 1Password in your browser
    4. \n
  4. Close and then open Chrome again, wait a few seconds, and then try to use 1Password to fill a login from the inline menu.
    5. \n
\n
\n\n

EDIT: No need to clear the cache. Just uninstalling and reinstalling did the job for me.

","body@stringLength":"655","rawBody":"

1PW provided me with the fix. Basically, uninstall, then re-install the 1PW extension:

\n\n
\n
    \n
  1. Clear Chrome's cache by following the instructions posted here: Clear Cache & Cookies
    2. \n
  2. Right-click on the 1Password icon on Chrome's toolbar and then select Remove from Chrome.
    3. \n
  3. Install a fresh copy of 1Password from here: Get started with 1Password in your browser
    4. \n
  4. Close and then open Chrome again, wait a few seconds, and then try to use 1Password to fill a login from the inline menu.
    5. \n
\n
\n\n

EDIT: No need to clear the cache. Just uninstalling and reinstalling did the job for me.

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