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Former Member's avatar
Former Member
3 years ago

Chrome overrides 1Password for Passkeys

1Password beta used to be able to manage Passkeys for me, but it broke a few weeks ago (even while using Chrome 117). Now, after uninstalling 1Password beta, and reinstalling the production/stable version, and using Chrome 118, Passkeys are definitely managed by Chrome and not 1Password every single time. Does anyone else experience this issue?

1Password Version: 8.10.16 (81016047)
Extension Version: 2.15.1
OS Version: macOS 13.6
Browser: Chrome 118

browser extension

4 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @trishankatdatadog

    I'm happy to hear that you were able to solve the mystery, please don't hesitate to reach out again in the future. As requested, I'm closing this thread. 🙂

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago

    OK, yes, the org has disabled Passkeys in 1P for now. Thanks for your time, and feel free to close this issue!

  • Former Member's avatar
    Former Member
    3 years ago

    Thanks for getting back to me. Don't know if we disabled it: let me check, and get back to you.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello @trishankatdatadog,

    Thanks for reaching out. Just to check, are you experiencing this issue on a personal or business account? If it's on a business account, is it possible that the passkey policy has been disabled by an Admin? -> https://support.1password.com/team-policies/#app-usage.

    Additionally, can you check if there are any pending updates to the 1Password extension? -> https://support.1password.com/update-1password-browser/#chrome.

    I look forward to hearing back from you.

    -Evon