Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Chrome plug-in hangs

Sometimes when I click on the 1password plug-in in Chrome, the plug-in will display a box (as usual) but then it will only show a "spinner" in the center of the box and will hang like that indefinite...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @johncostanzo,

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!