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Former Member's avatar
Former Member
3 years ago

Clicking on Suggested Password does nothing

Hi,

Trying to change my password on https://www.toolstation.com/account/password/reset

When I click on the Password field 1P automatically pops up and suggests a new smart password but when I click on this nothing happens. The suggested password box stays on screen, no matter how many times I click on it, and the password fields are not populated.

1P Extension is hooked up as I can change the default password type, smart, random, etc., and when I click on the password field again it correctly suggests the new type of password. However, it still refuses to populate the fields.

Obviously I can use copy & paste to change my password but just wanted to report an issue that I've now had on a couple of sites including this one.

Update: I just tried clicking on the Copy button in the password generator and it says "Unable to save generated password" and then when I did manage to enter a new password I get this.

Grrrrr


1Password Version: 8.9.5
Extension Version: 2.3.7
OS Version: Windows 10 21H1 19043.1889
Browser:_ Firefox 104.0.1

3 Replies

  • Former Member's avatar
    Former Member

    @joerirenders - No fix yet but they are "tracking" it.
    See this thread for more info: https://1password.community/discussion/comment/657688#Comment_657688

  • Former Member's avatar
    Former Member

    Just signed up for 1Password, same issue. Any cures?

  • Former Member's avatar
    Former Member

    Hello,
    Sorry for disturbing the topic, but i have the same issue on every site, even this site 1password.community with crome.
    Extension and chrome is on the lastest version .