Forum Discussion

Former Member

3 years ago

Clicking the 1password icon on Firefox windows only opens a blank webpage.

This is an issue on this computer and this version (see details below) only. It works fine otherwise on this computer on Edge and on Firefox on another computer. 1Password Version: Not Provide...

browser extension

1P_Leah

1Password Team

3 years ago

On behalf of steph_giles, you're welcome! We're glad you're all sorted.

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the 1password icon on Firefox windows only opens a blank webpage.","id":"message:91909","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:91909","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:91909"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:91909"},"body@stripHtml({\"truncateLength\":200})":" This is an issue on this computer and this version (see details below) only. It works fine otherwise on this computer on Edge and on Firefox on another computer. \n\n \n\n 1Password Version: Not Provide...","body@stringLength":"543","rawBody":"

This is an issue on this computer and this version (see details below) only. It works fine otherwise on this computer on Edge and on Firefox on another computer.

\n\n

1Password Version: Not Provided
\nExtension Version: 2.5.1
\nOS Version: Windows 8.1 pro Version 6.3 Build 9600
\nBrowser:_ Firefox 109 64-bit
\nReferrer: forum-search:Clicking the 1password icon on Firefox windows only opens a blank webpage.

\n","kudosSumWeight":0,"postTime":"2023-01-18T00:40:58.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:91909_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":81},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

This is an issue on this computer and this version (see details below) only. It works fine otherwise on this computer on Edge and on Firefox on another computer.

\n\n

1Password Version: Not Provided
\nExtension Version: 2.5.1
\nOS Version: Windows 8.1 pro Version 6.3 Build 9600
\nBrowser:_ Firefox 109 64-bit
\nReferrer: forum-search:https://1password.community/search?Search=Clicking%20the%201password%20icon%20on%20Firefox%20windows%20only%20opens%20a%20blank%20webpage.

"},"Conversation:conversation:91909":{"__typename":"Conversation","id":"conversation:91909","solved":false,"topic":{"__ref":"ForumTopicMessage:message:91909"},"lastPostingActivityTime":"2023-01-18T08:50:59.000-08:00","lastPostTime":"2023-01-18T08:50:59.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:91909":{"__typename":"ModerationData","id":"moderation_data:91909","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:91909_1":{"__typename":"Revision","id":"revision:91909_1","lastEditTime":"2023-01-18T00:40:58.000-08:00"},"ForumReplyMessage:message:91912":{"__typename":"ForumReplyMessage","id":"message:91912","conversation":{"__ref":"Conversation:conversation:91909"},"author":{"__ref":"User:user:332"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:91909/message:91912","revisionNum":1,"uid":91912,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Clicking the 1password icon on Firefox windows only opens a blank webpage.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:91912"},"parent":{"__ref":"ForumTopicMessage:message:91909"},"body":"

On behalf of steph_giles, you're welcome! We're glad you're all sorted.

","body@stringLength":"270","rawBody":"

On behalf of , you're welcome! We're glad you're all sorted.

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