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Forum Discussion
constant issues logging in and accessing records, what's the problem?
Over the past few days I have encountered persistent errors when attempting to use 1Password and have not been able to access my information. What's going on?
1Password Version: Not Provided ...
ag_chantelle
1Password Team
1Password Team@Kaprow
Sorry to hear about the trouble you're having with 1Password. I'd like to start by understanding a bit more about what you're experiencing:
- What exact steps are you taking to attempt using 1Password, and what response are you getting?
- Are the errors you're getting happening in your browser, or the desktop app - or both?
- Are you able to share a screen shot of the errors you're referring to?
Whatever detail you can provide, around those questions or beyond them, will help us understand the nature of the issue you're seeing.
