Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Constantly Being Asked to Unlock with Password
1Password in the Browser, both in Safari and Chrome never allow me to use Touch ID. And despite having 1Password app unlocked, it still will be locked in the browser, requiring my password.
Other m...
1P_Tommy
Moderator
ModeratorSeveral users have reported the trouble has been resolved in the betas. If you'd like the team to look into your case in more detail, please use the following steps to create a diagnostic report.
- Open 1Password.
- Press Command and comma (Control and comma on Windows). The 1Password Preferences/Settings will open.
- Select Advanced.
- Select Send Diagnostics.
- Select Reveal to locate the report in your Downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
mjyl A link to this thread:
https://1password.community/discussion/comment/713316/#Comment_713316Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
