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notnotjake's avatar
notnotjake
Frequent Contributor
2 years ago

Constantly Being Asked to Unlock with Password

1Password in the Browser, both in Safari and Chrome never allow me to use Touch ID. And despite having 1Password app unlocked, it still will be locked in the browser, requiring my password. Other m...
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mjyl's avatar
mjyl
New Contributor
12 months ago

Done. And coincidentally, it happened again.
My support ticket is KTE-21319-333. Thanks for helping.

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Being Asked to Unlock with Password","id":"message:90511","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:90511","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:14170"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:90511"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:90511"},"body@stripHtml({\"truncateLength\":200})":" 1Password in the Browser, both in Safari and Chrome never allow me to use Touch ID. And despite having 1Password app unlocked, it still will be locked in the browser, requiring my password. \nOther m...","body@stringLength":"439","rawBody":"

1Password in the Browser, both in Safari and Chrome never allow me to use Touch ID. And despite having 1Password app unlocked, it still will be locked in the browser, requiring my password.
\nOther members of my family group also have this same issue.

\n\n
\n\n

1Password Version: 8.10.27
\nExtension Version: 2.20.0
\nOS Version: macOS 14.3.1
\nBrowser: Safari, Arc, Chrome

\n","kudosSumWeight":0,"postTime":"2024-03-08T09:08:04.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:90511_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":681},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

1Password in the Browser, both in Safari and Chrome never allow me to use Touch ID. And despite having 1Password app unlocked, it still will be locked in the browser, requiring my password.
\nOther members of my family group also have this same issue.

\n\n
\n\n

1Password Version: 8.10.27
\nExtension Version: 2.20.0
\nOS Version: macOS 14.3.1
\nBrowser: Safari, Arc, Chrome

"},"Conversation:conversation:90511":{"__typename":"Conversation","id":"conversation:90511","solved":false,"topic":{"__ref":"ForumTopicMessage:message:90511"},"lastPostingActivityTime":"2024-07-05T10:02:41.000-07:00","lastPostTime":"2024-07-05T10:02:41.000-07:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:90511":{"__typename":"ModerationData","id":"moderation_data:90511","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:90511_1":{"__typename":"Revision","id":"revision:90511_1","lastEditTime":"2024-03-08T09:08:04.000-08:00"},"ForumReplyMessage:message:90522":{"__typename":"ForumReplyMessage","id":"message:90522","conversation":{"__ref":"Conversation:conversation:90511"},"author":{"__ref":"User:user:6903"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:90511/message:90522","revisionNum":1,"uid":90522,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Constantly Being Asked to Unlock with Password","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:90522"},"parent":{"__ref":"ForumTopicMessage:message:90511"},"body":"

Done. And coincidentally, it happened again.
\nMy support ticket is KTE-21319-333. Thanks for helping.

","body@stringLength":"114","rawBody":"

Done. And coincidentally, it happened again.
\nMy support ticket is KTE-21319-333. Thanks for helping.

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