Forum Discussion

Former Member's avatar
Former Member
4 years ago

Converting from 7 to 8

I converted from 7 to 8. I did wonder why it didn’t update from within the app. I was about to delete 7 after using 8 for a little more than a week. Then I realized I couldn’t find something. I d...
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1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 years ago

@complaint1password

I would recommend getting you over to our email support. We can keep a detailed conversation and gather reports and also delve into account specifics, if needed. Account specifics are not something we can access here in the community. Please email us using support+forum@1password.com.

  • Be sure to use the email address tied to the account in question.