Forum Discussion

techtroubles101's avatar
techtroubles101
New Contributor
4 years ago

Copy part of Notes?

Why doesn't CMD+C work in the 1Password 8 app? It seems to work in browser extension, but not in the native app. I have to right click and hit COPY in order for basic copy functionality to work. ...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi techtroubles101,

Thanks for the update and additional details. I wasn't able to recreate this but if it is related to how quickly you're tabbing to another window, that might say more about my own keyboard shortcut proficiency. 😅

The next time you notice it, I recommend creating a diagnostic report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number, please post that number here so we can connect the email to this thread. We'll see if we can spot anything in that report that might give us more clues about what's happening here. In the meantime, if you notice any other contributing factors, or if the behaviour is reproducible in a certain context, feel free to post an update.

I apologize for any interruption this is causing you and appreciate your patience and diligence while we investigate together!