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Forum Discussion
Former Member
3 years agoCredit Card expiry date format
Dear Support!
Many online payment providers in Europe use the credit card expiry date in MM/YY format on their payment platforms.
Is there a way to make the expiry date format in the credit card...
Former Member
3 years ago@annawallis - Thanks for reaching out and bringing this to our attention. 🙂 The expected behaviour is that 1Password would properly truncate the expiry to fill properly, but this looks to not be happening on that site. I'd be happy to make an internal report to have our development team look into that specific page for improvement. To do that, could you do the following:
Create a page structure file from that page using these steps:
- Right click the 1Password icon in the browser's toolbar.
- Hover with your mouse over Help and select 'Collect Page Structure'.
- This should download a file ending with
.json
.
Attach the .json
file to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/133826/credit-card-expiry-date-format
- Your forum username: annawallis
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
@GarthM and @GirlFriday715 If you're seeing that same behaviour on a specific site, could you share the specific URL you're on so we can investigate that as well? If the page isn't a public one, it would be great to have a page structure file emailed in following the steps I shared above, if you're able to do so.
Thanks for your continued support of 1Password!