Forum Discussion

Luuk's avatar
Luuk
New Member
21 hours ago

Ctrl + alt + c generates copyright icon instead of copying OTP-code

Hi, I'm having exactly the same issue as described here: Unable to use copy one-time password shortcut in 1Password 8 | 1Password Community. The ctrl + alt + c shortcut generates a copyright icon (...
windows
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
5 hours ago

Hi Luuk​, thanks for reaching out about this.

I understand that when you try to use Ctrl + Alt + C to copy a one-time password, it inputs © instead. As you've seen from previous posts, this is a known issue with keyboard layouts that use Ctrl + Alt + C as a built-in default shortcut. I'm not yet able to provide an ETA on when this will be fixed, however I've added your case to the list of affected users, along with a comment that you'd like to see this assigned a higher priority.

In the meantime, as a workaround, some affected users have reported that toggling Num Lock allows them to successfully copy the one-time password with Ctrl + Alt + C. Alternately, in Quick Access, using the arrow keys to navigate to the one-time password field and then hitting Enter will copy it.

If you have any further questions or concerns, let us know!

Issue=DESK-232