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Former Member's avatar
Former Member
4 years ago

Cursor flashes but no way to type

Hi 1P, When I open 1Password through Safari it asks for the password. Then it opens 1Password within safari, the cursor flashes in the search field but when I start typing nothing happens. Then I ...
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Former Member's avatar
Former Member
4 years ago

Hey @johnquesto, sorry about the delay in our reply. The issue that you've described is a bit weird. Are you able to take a screen recording of it and send that to us in an email?

Here's how to take a screen recording on a Mac: https://support.apple.com/en-us/HT208721

Attach the video to an email message addressed to mailto:support+forum@1password.com.

With your email please include:

  • A link to this thread: https://1password.community/discussion/134991/cursor-flashes-but-no-way-to-type#latest
  • Your forum username: johnquesto

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!