Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
default icons missing
recently had to change my email as suggested by support because was not receiving isp email so changed to gmail
but now original icons on some logins are plain background but if i click icon then login details shows correct login but i cannot retreive this
these are original icons not custom icons
only some not all example icon for 1password is plain colour
1Password Version: 8.5.0
Extension Version: Not Provided
OS Version: winows 11 pro x64
Referrer: forum-search:https://1password.community/search?Search=default%20icons%20missing
3 Replies
Jack_P_1P1Password Team
Glad to hear it sorted itself out keitht1958! Be sure to get in touch if you need anything in the future! :smile:
yeah weird issue icons were plain background but if you click on login then it contained correct icon so eventually, I downloaded custom icons for about 10 logins then a few days later support emailed me with a fix but already sorted
so all done now but thanks for the reply.
ag_mike_dHi keitht1958, sorry for the delay in response here. Can you let us know if this has now been resolved?
We'll be here for you if you need anything further or have any additional questions. Thanks! :)
