Forum Discussion

Former Member's avatar
Former Member
3 years ago

Desktop App not synchronizing...

I've been dealing with this for a while and keep waiting for it to be fixed in an update, but it just still doesn't work. Whenever I go to update anything in the desktop app it never seems to synchro...
betas
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @ITSourcePro:

That definitely isn't the experience we want you to have. I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!