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andx1pw's avatar
andx1pw
Frequent Contributor
3 years ago

Desktop app stopped syncing (Win11 / 8.7.0)

Tried various restarts, logouts, logins. I think there briefly was an error message saying that it could not establish connection, but I did not notice a solution offered. 1Password Version:...
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1P_Rob's avatar
1P_Rob
Icon for 1Password Team rank1Password Team
3 years ago

Hmm, are you referring to Duo? That is one of the MFA options we offer, but only for business accounts, and as far as I know you shouldn't be needing one-time passwords when you use it. It's just a confirmation popup on your phone, at least that's what it's been when I've used it. It's certainly possible that some confusion around that contributed to the issue, though I can't say I know for sure what.