Disabling keychain doesn't let me use Face ID with the Southwest Airlines app

1P_Dave That is what I was thinking. If I can use Face ID with other apps, like 1Password, the IOS Keychain should be working somewhere in there. I already found and read that Reddit post and was confused about the "store in Safari" comment. What would Safari have to do with using the App unless you open the SWA website in a browser, and not actually use the App. Not sure why so many of the apps I use allow Face ID and this app makes it so difficult. I have reached out to someone else at the company to see if they can give me a step-by-step.

bugwhat When I go to Settings -> Southwest, there is no Face ID option there. When I actually open the app and look in Settings, there is no Face ID option available. I haven't tried removing and reinstalling the app yet. iCloud, passwords, and keychain is enabled. The good news is 1P works great to auto-fill the username/password, but Face ID would be faster. Thank you for chiming in and offering to help. I appreciate it.