Does anyone's Safari Extension ever "stop working" until Safari is force closed / restarted?

@Kabaye

I've removed the link since I can't verify that it's safe for folks to click on. I recommend sending an email to support+forum@1Password.com so that our support team can request the screen recording using a secure channel and investigate further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

Hey, I have bug that can maybe be connected to this.
1Password Safari extension don’t suggest to fill passwords after safari some time wait in background. Only kill of safari helps. I have recorded this behaviour but i dont know how to attach video here. Can I send the link from some drive service insted?

Edit: [Link removed by 1Password Support -Moderator]
Edit2: sorry for music, didn’t noticed it…(((((

Thank you for sharing, one of my colleagues will jump in and gather more information from the folks on Reddit as soon as possible. 🙂

-Dave

https://www.reddit.com/r/1Password/comments/11mxk7h/safari_extension_stops_working_every_now_and/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Other users with similar issues on Reddit.

WorldIRC

Thank you, please continue the discussion with my colleague over in the email thread as he'll be in the best position to assist. I don't have access to your diagnostics reports here on the public forums. 🙂

-Dave

1P_Dave - I had a couple emails back and forth with Jac. He and I identified another Safari related bug, but different than the bug I am experiencing and have reported. Just want to make sure the two issues are not being confused with each other and if further clarity on my issue is required.

WorldIRC

Sorry for missing your comment. A member of our team was able to reproduce the issue randomly when you sent in your email back in November. I've discussed the issue with my colleagues and we'd like to request some more information from your end.

I've sent you an email with details on how to send in the information, you should receive it soon. Let's continue the conversation there.

-Dave

ref: KTL-74994-465

1P_Dave thank you for letting me know. Just as a further update, this continues to only affect my iPhone and not iPad. Do you know if others have been able to replicate this issue?

WorldIRC

I'm sorry to hear that you're still affected. It looks like the internal work item is still open for the issue for our developers to investigate further. Hopefully the issue can be fixed in the future.

-Dave

ref: dev/core/core#11558

FYI still an issue on 8.10