My logins are not filling username and password when I click open and fill.
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steph_giles
that's quick from me cause found out I can lock 1password in Chrome :D
So everything works now perfectly as I was used to.
Once again thanks a lot and have a nice day :)
Hi steph_giles,
so I tried what we were writing about yesterday and it works when I log in first.
Thank you for the beta tip, will try asap and let you know again :)
Many thanks!
Hi steph_giles
thank you for your help in solving this problem.
Unfortunately I am always clicking on the icon inside a login field :D
I will have to reproduce it but I've just logged in and there is some time "being logged in" without need to enter a password - I mean the time that everything works well. Have to wait for the time it invalidates my login and then I'll send you a message here again.
I have a feeling you could be running into a known issue. Can you let me know if things work as you'd expect if you unlock 1Password form your browser toolbar first before visiting the login page?
As for the steps you are providing above, do things work as expected on the second attempt at selecting the suggestion from the inline menu?
This information will be really useful, thank you!
@Joy_1P The same happens to me. Open website with login form in Google Chrome, it shows me 1password icon in username field and also shows me available logins for that page. I choose one but nothing happens. So I try to open 1password with cmd + x which i have to login with password first, which is weird because it shows me available login in that login field and also 1password is running on my mac (i have it in the top bar) - so I should be already authorized (only sometimes it wants password but not every time). Then I start to fill a password and out of nowhere - even I don't type the password at all, it logs me in and then the autofill starts working.
I think there is some, for me long, delay before it's possible to use autofill. This is very annoying behavior.
Hi @dadane58, does this happen for every login or just a specific few? Do you see the 1Password icon in Chrome's toolbar? If you do, can you click on that 1Password icon and let me know if it doesn't respond?
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I normally do not use 1Password X on my mac, but currently, I am using another machine and I am using 1Password X (or for Browser I guess). It is Windows 10 and Firefox.
\n\n
However, I ran into a quirk. I am not sure if it is a bug or if it is as intended. When I open 1P, I see my favorites (ok so far), but when I select a login, I cannot double-click on it to open the site. I have to keep going to the \"open & fill\" button. I don't know if it is meant that way, but I am used to the double-clicking type of workflow rather than hunting down a button to press. Is the extension working as intended or am I missing a setting or something?
\n\n
Thanks
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
","body@stringLength":"819","rawBody":"
I normally do not use 1Password X on my mac, but currently, I am using another machine and I am using 1Password X (or for Browser I guess). It is Windows 10 and Firefox.
\n\n
However, I ran into a quirk. I am not sure if it is a bug or if it is as intended. When I open 1P, I see my favorites (ok so far), but when I select a login, I cannot double-click on it to open the site. I have to keep going to the \"open & fill\" button. I don't know if it is meant that way, but I am used to the double-clicking type of workflow rather than hunting down a button to press. Is the extension working as intended or am I missing a setting or something?
\n\n
Thanks
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
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Double-Click to open login","moderationData":{"__ref":"ModerationData:moderation_data:70437"},"body":"
@buenor
\n\n
It might be useful for us to get a better idea of how things are rendering on your end. I'd like to ask you to grab some logs and diagnostics from your computer:
Send the log and diagnostics to us at support+x@1password.com with a link to our current discussion. We'll have a look and let you know what we find.
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Hello again,
\n\n
I have also tried using Brave Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit). It also shows the same problem: there is not \"slide-out\" button and I can't click on the item itself.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-14T10:56:56.000-07:00","lastPublishTime":"2021-10-14T10:56:56.000-07:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:70435":{"__typename":"ModerationData","id":"moderation_data:70435","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:70435":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:70435","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:70421/message:70435","revisionNum":1,"uid":70435,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:70421"},"conversation":{"__ref":"Conversation:conversation:70421"},"subject":"Re: Double-Click to open login","moderationData":{"__ref":"ModerationData:moderation_data:70435"},"body":"
Hello,
\n\n
I just installed 1P for the browser as an extension on Chrome. The behavior is the same as I showed before.
\n\n
EDIT: Chrome is Version 94.0.4606.81 (Official Build) (64-bit)
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Hey @buenor , \nThat's quite strange.
\n\n
I tried replicating your setup (Windows 10, Firefox 93, 1Password 2.1.2 in Firefox), set 1Password to open to Favorites but I still get that \"Open & Fill\" button to show up when I hover the list of logins with my mouse.
\n\n
For testing purposes, can you try installing 1Password in a different browser (Chrome/Edge/Brave) and see if it works well there? \nAlso, can you let us know what is the Firefox version and the 1Password extension's version?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"207","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-10T00:00:48.000-07:00","lastPublishTime":"2021-10-10T00:00:48.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:70433":{"__typename":"ModerationData","id":"moderation_data:70433","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:70433":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:70433","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:70421/message:70433","revisionNum":1,"uid":70433,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:70421"},"conversation":{"__ref":"Conversation:conversation:70421"},"subject":"Re: Double-Click to open login","moderationData":{"__ref":"ModerationData:moderation_data:70433"},"body":"
Hello,
\n\n
I get the same results in a new profile. I am using Firefox, so I created a completely new profile,I did not sync any settings or installed any other extensions. The behavior remained the same, unfortunately.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-07T05:56:19.000-07:00","lastPublishTime":"2021-10-07T05:56:19.000-07:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:70432":{"__typename":"ModerationData","id":"moderation_data:70432","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:70432":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16894"},"id":"message:70432","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:70421/message:70432","revisionNum":1,"uid":70432,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:70421"},"conversation":{"__ref":"Conversation:conversation:70421"},"subject":"Re: Double-Click to open login","moderationData":{"__ref":"ModerationData:moderation_data:70432"},"body":"
@buenor
\n\n
Can you try installing 1Password in a new browser profile and let me know if the behaviour persists?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"114","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-05T14:01:14.000-07:00","lastPublishTime":"2021-10-05T14:01:14.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:70431":{"__typename":"ModerationData","id":"moderation_data:70431","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:70431":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:70431","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:70421/message:70431","revisionNum":1,"uid":70431,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:70421"},"conversation":{"__ref":"Conversation:conversation:70421"},"subject":"Re: Double-Click to open login","moderationData":{"__ref":"ModerationData:moderation_data:70431"},"body":"
Hello,
\n\n
I can click on each item, but there is no \"open and fill\" that opens when I hover over it.
\n\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"112","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-05T12:43:34.000-07:00","lastPublishTime":"2021-10-05T12:43:34.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:70430":{"__typename":"ModerationData","id":"moderation_data:70430","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:70430":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16894"},"id":"message:70430","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:70421/message:70430","revisionNum":1,"uid":70430,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:70421"},"conversation":{"__ref":"Conversation:conversation:70421"},"subject":"Re: Double-Click to open login","moderationData":{"__ref":"ModerationData:moderation_data:70430"},"body":"
@buenor
\n\n
If you hover over the item presented in the list, on the left, you will be able to see the option to \"Open & Fill\" from there. It will look something like this:
\n\n
\n\n
Can you give that a try and let me know if you have the same experience?
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I have one more question. In the version that I am using of 1P on the browser, I have to click \"Open and Fill\" or \"Autofill\" and I don't have the half-slide option that you showed. I am using Firefox on Windows so I don't know if that has anything to do with it. I did get the slide over when working on another machine, but not in \nall of them.
\n\n
Is there a different version that I should be downloading? It currently shows version 2.1.2. Thanks
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Yes @buenor, the classic extension allows the entire area of the login item to be double clicked, while the newer extension only allows the right area of the login item to be clicked.
\n\n
The classic extension has not been updated in quite a while now, which is why we recommend the newer extension, which is still under active development and keeps getting new features and improvements (and yes, new UI and design from time to time). :)
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steph_giles1Password Team
