Forum Discussion
ag_andrew
1Password Team
3 years agoAMonitorDarkly Of course you can ask!
I understand that from a user perspective, it seems like these features were removed or inexplicably changed, and I totally get that it's frustrating.
From a development perspective, 1Password 8 for Linux, Windows, Mac, iOS, and Android are ground-up re-writes. We built everything from scratch. A consequence of that are several of the frustrations that we know users are experiencing:
- Some features haven't made it in (yet). We know we can't do everything at once, so we have to prioritize.
- Some decisions were made (like sort order) with the best knowledge we have. Remember that we don't have behaviour tracking in the 1Password apps. We have no idea how many people like or use certain sort orders. We do our best based on talking to customers (and each other, we're users too), and then we validate those decisions with feedback like yours.
I know that doesn't make change (or omissions) any less frustrating, but I hope that you can see that we're doing our best while protecting your privacy and keeping you safe online.
Please keep the feedback coming. As I said, it's how we know if we've hit the mark or not.
Thanks 💜