Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Duplicate entries after upgrading to version 8 from 7

I updated 1PW to v8 and all of my entries are duplicated. How do I deter the duplicates? 1Password Version: 8.10.4 Extension Version: 2.20.0 OS Version: 13.3.1 Browser:_ Safari 16.4
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@knouse

If you're sure that the duplicates only appeared after upgrading to 1Password 8 then it's likely the they appeared due to migrating a standalone vault twice. I recommend sending an email to support+forum@1Password.com so that our support team can take a look and advise on the best path forward. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave