Forum Discussion

System's avatar
System
Super Contributor
5 years ago

Ebay website

This discussion was created from comments split from: Click-through bug in 1Password Mac 7.8.7.
browser extension
Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
5 years ago

Hello blackxacto,

Thank you for the clarification. In one of your response above, you mentioned that " there is no extension for safari" and 1Password need the extension to work. To ensure that we have everything set up correctly, please open Safari > Select Safari in the menu bar > Preferences > Extensions and let me know if you can see 1Password there? If you do, please ensure you tick the box next to 1Password.

After that, if 1Password still doesn't fill in ebay.com, Please follow these steps to create a new login manually for your website and see how it works?

  1. Open your website > Go to the sign-in page.

  2. Enter all fields there.

  3. Select the 1Password icon in Safari's toolbar > Select the gear icon at the top right corner > New Login > Select "Create New" tab > Save Login.

  4. Refresh and try to fill using the new login item.

Best regards,

Nhat Nguyen.
https://support.1password.com/