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Former Member
2 years ago

Edge Browser Extension Won't open 1P windows Application

Extension: 1Password in the browser 2.16.1 App: 1Password for Windows 8.10.20 (81020001) Clicking the "Open 1Password" button does nothing... Video: https://captures.sonflix.com/DaXu5/kEdiZaQA...
betas
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @causefx! 👋

I'm sorry that the "Open 1Password" button isn't working properly. Our team is aware of the issue and is investigating, thank you for posting your report.

It looks like the issue occurs if 1Password for Windows is already open. If the 1Password for Windows app is completely closed, and you try to open and unlock 1Password in the browser, then do things work correctly from there?

-Dave

ref: dev/core/core#24758

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Extension: 1Password in the browser 2.16.1
\nApp: 1Password for Windows 8.10.20 (81020001)

\n\n

Clicking the \"Open 1Password\" button does nothing...
\nVideo: https://captures.sonflix.com/DaXu5/kEdiZaQA63.mp4/raw

\n\n
\n\n

1Password Version: 8.10.20
\nExtension Version: 2.16.1
\nOS Version: Windows 11
\nBrowser: Edge

\n","kudosSumWeight":2,"postTime":"2023-10-19T10:22:25.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:127429_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":329},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Extension: 1Password in the browser 2.16.1
\nApp: 1Password for Windows 8.10.20 (81020001)

\n\n

Clicking the \"Open 1Password\" button does nothing...
\nVideo: https://captures.sonflix.com/DaXu5/kEdiZaQA63.mp4/raw

\n\n
\n\n

1Password Version: 8.10.20
\nExtension Version: 2.16.1
\nOS Version: Windows 11
\nBrowser: Edge

"},"Conversation:conversation:127429":{"__typename":"Conversation","id":"conversation:127429","solved":false,"topic":{"__ref":"ForumTopicMessage:message:127429"},"lastPostingActivityTime":"2023-10-27T06:31:25.000-07:00","lastPostTime":"2023-10-27T06:31:25.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:127429":{"__typename":"ModerationData","id":"moderation_data:127429","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:127429_1":{"__typename":"Revision","id":"revision:127429_1","lastEditTime":"2023-10-19T10:22:25.000-07:00"},"ForumReplyMessage:message:127430":{"__typename":"ForumReplyMessage","id":"message:127430","conversation":{"__ref":"Conversation:conversation:127429"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:127429/message:127430","revisionNum":1,"uid":127430,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Edge Browser Extension Won't open 1P windows Application","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:127430"},"parent":{"__ref":"ForumTopicMessage:message:127429"},"body":"

Hello @causefx! 👋

\n\n

I'm sorry that the \"Open 1Password\" button isn't working properly. Our team is aware of the issue and is investigating, thank you for posting your report.

\n\n

It looks like the issue occurs if 1Password for Windows is already open. If the 1Password for Windows app is completely closed, and you try to open and unlock 1Password in the browser, then do things work correctly from there?

\n\n

-Dave

\n\n

ref: dev/core/core#24758

","body@stringLength":"514","rawBody":"

Hello @causefx! 👋

\n\n

I'm sorry that the \"Open 1Password\" button isn't working properly. Our team is aware of the issue and is investigating, thank you for posting your report.

\n\n

It looks like the issue occurs if 1Password for Windows is already open. If the 1Password for Windows app is completely closed, and you try to open and unlock 1Password in the browser, then do things work correctly from there?

\n\n

-Dave

\n\n

ref: dev/core/core#24758

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