Forum Discussion

Ashokleyland's avatar
Ashokleyland
Frequent Contributor
4 years ago

Edit link is not working with Firefox on macOS

Hi ! clicking on the edit button in the firefox extension window does not launch 1PW 8. I tried to quit and relaunch everything but it does not work Firefox version : 91 / macOS 11.5.2 Che...
betas
Calion's avatar
Calion
Dedicated Contributor
10 months ago

Has this not been fixed after 4 years? I'm having this issue in Firefox—there's an Edit button, but it does nothing.

Edit: The problem was that the item had not yet synced.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    Calion 

    I'm sorry that you're running into an issue when editing an item. The issue being discussed in this thread was resolved three years and involved the Edit button not working at all. 

    Edit: The problem was that the item had not yet synced.

    Ah, thanks for sharing this information. When you create a new item using 1Password in the browser, that item has to be saved to your 1Password.com account by the browser extension and then the desktop app needs to download the item from 1Password.com. If there's an interruption to that process then editing an item might not work since the browser extension uses the desktop app for item editing when both are installed on the same device. 

    If you run into the issue again then let me know and the team and I can investigate further why items aren't making it to the desktop app on your device. 

    Dave