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Forum Discussion
Former Member
3 years agoError during import from Lastpass on Windows app
Hello,
I get the following error when trying to import my Lastpass account via the direct import feature in the Windows app. Any idea what's wrong here?
1Password for Windows 8.9.14 (80914009)
...
ag_mike_d
1Password Team
3 years agoHello folks,
Sorry for the delay in response, but we appreciate your patience and feedback while we continue making improvements to the LastPass importer.
@Templar - Thanks for letting us know the nightly didn't work for you. Could you send a copy of the diagnostics report along via email to support+forum@1password.com. The team can also help investigate the further troubles you've experienced with the .CSV import.
@khamilton - I'm happy to hear the import completed while using the nightly though you've been warned of some potential decryption issues. I'd suggest taking a look at the other items. When reverting to Production you can follow the steps here, but change the channel back to Production. The app will update the next time a new production version surpasses the beta/nightly version you've last installed.
If you'd prefer to move back immediately, you can uninstall 1Password 8, then follow the guide here to reset the 1Password app on a specific device before reinstalling the production version of 1Password 8 for Windows.
@cballa - We appreciate you letting us know the nightly failed for you as well. A member of the team will be with you as soon as possible.
ref: LET-52179-817
ref: dev/core/core#19881