Forum Discussion

rallyn1password's avatar
rallyn1password
Occasional Contributor
3 years ago

Error LastPass import: "We cannot perform an import at this time due to changes beyond our contol"

My daughter using new LastPass import tool.

Anyone seen this? Is it temporary? Please help...


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Referrer: forum-search:LastPast import failing

  • rallyn1password

    Thank you for sending in the email. If you have any other questions then don't hesitate to reply to the email thread. To prevent duplication of effort I'm closing this thread. 🙂

    -Dave

    ref: SYY-37791-428

  • rallyn1password's avatar
    rallyn1password
    Occasional Contributor

    I will email to share the info, but she does not have time to debug it.

    Thanks for sharing the email for support.

  • rallyn1password

    If you'd like to help determine the trouble please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. Our specialists can help gather logs if needed and determine where the issue was. I am happy to hear things are better for you now.

  • rallyn1password's avatar
    rallyn1password
    Occasional Contributor

    The csv import through the MacOS app failed as well. She was able to get the import from my.1password.com to work. So we are good, just not sure why the local app imports failed.