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Forum Discussion
jFred
3 years agoOccasional Contributor
Error: "Oops, something went wrong while loading" [SEE APPROVED ANSWER]
.
Chromium browsers (Edge and Chrome), latest version, as well as Safari
Browser extension just updated to 2.14 and now it's not working on all browsers.
When I click on the 1Password icon on the browser, I get the following error:
1Password Version: 8.10.9
Extension Version: 2.14
OS Version: MacOS 13.4
Browser: Chrome and Edge
93 Replies
- Former Member
Same here
- brettnOccasional Contributor
1Password (8.10.9) is not working for me in Google Chrome. I use Chrome as a secondary browser so it isn't the end of the world, but it's still very annoying.
When I click on the 1Password extension icon next to the URL I get the following (see attached image).
Can anyone help?
Cheers
1Password Version: 8.10.9
Extension Version: 2.14.0
OS Version: Windows 11 22H2
Browser: Chrome 116.0.5845.97 - Former Member
The following steps have worked for me.
1. Right click on 1Password extension > Settings > Disable "Integrate with 1Password app"
2. Unlock 1Password extension
3. Re-enable "Integrate with 1Password app"Doing this has got the green dot Connected status back. Just disabling and re-enabling didn't work, the extension had to be unlocked first. I've got a number of Edge profiles and this has worked consistently, but it's only just been done so hopefully it won't break again in time.
- amw29New Contributor
Towards the end of last week the extension in Safari stopped working an only gives this error. The app works fine of course.
I've closed/reopened the browser.
I've tried deactivating the extension and reactivating it.
I thought about uninstalling it but got this message:
I've rebooted my Mac.Any other thoughts? This is the error I see overall:
1Password Version: 1Password for Mac 8.10.9 (81009046)
Extension Version: 2.14.0
OS Version: MacOS Ventura 13.5.1
Browser: Safari - Ocean_WestOccasional Contributor
It's been working fine for a while but now I can't get 1p extension to work !
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided - JohannesKnustNew Contributor
Dear all,
for me its as well not working in safari (workaround with disable extension, enable reset app setting, browser setting)
In chrome its working so far again :S - Former Member
Same thing for me, with the same versions as srichard. If I restart the computer it works for a few minutes but then I get the same Oops error message. Annoying.
- Former Member
Same thing for me, but I'm running Chrome on Windows. I updated Chrome and 1password extension, rebooted and still having the problem.
1Password for Windows 8.10.9 (81009046)
1Password Chrome Extension 2.14.0
Chrome version 116.0.5845.97 (Official Build) (64-bit)
Windows 10 version 22H2 (OS Build19045.2965) - Former Member
Oops!. I forgot the screenshot.
- Former Member
Ever since I upgraded to 1Password v8.10.9, I've been having problems with its auto-log-in feature. Normally, I'll click an account URL from within the 1Password desktop app or within Chrome, and the username and password fields will auto-populate. Now, they often don't and sometimes I get this error message.
I'm using 1Password v8.10.9 and Chrome v116.0.5845.96 (Official Build) (x86_64) with macOS 13.4.1 (c). I've tried restarting my iMac Pro and clearing the PRAM, but nothing works. This is becoming very frustrating since I now have to cut and paste usernames and passwords that were once automatically entered.
Please advise.
1Password Version: 8.10.9
Extension Version: N/A
OS Version: macOS 13.4.1 (c)
Browser: Chrome