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Former Member
4 years ago

Error recovering deleted entries. (1Password 8 / Family Membership)

How does one recover deleted entries in the 1PW 8 APP on Windows?? This shouldn't be this difficult! I am getting this error:
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hello @mia, that certainly doesn't look right. I hope to help with both these questions:

  1. Item recovery - when an item is deleted, as opposed to archived, the way to recover it is to sign into 1Password.com and recover the item there. Here's our short guide on how to do this: https://support.1password.com/generate-website-password/

  2. The fact that you are getting this error message for all files in 1Password 8 suggests to me that something has gone awry with your setup. I'd love to follow up on this for you! If you email our team at support+windows@1password.com, I'll be happy to dig into this in depth to determine what might be going on. If you do message us there, please include a link to this conversation so that we know it's you, and can make use of the information you've given us so far to help resolve the issue. 😃

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recovering deleted entries. (1Password 8 / Family Membership)","id":"message:135531","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:135531","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:135531"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:135531"},"body@stripHtml({\"truncateLength\":200})":" How does one recover deleted entries in the 1PW 8 APP on Windows?? This shouldn't be this difficult! \nI am getting this error: \n ","body@stringLength":"495","rawBody":"

How does one recover deleted entries in the 1PW 8 APP on Windows?? This shouldn't be this difficult!
\nI am getting this error:
\n

\n","kudosSumWeight":0,"postTime":"2021-10-23T05:20:44.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMzU1MzEtMTExNzVpMzdBMTQ4RENGOTgyOTRDRA?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:135531_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":52},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

How does one recover deleted entries in the 1PW 8 APP on Windows?? This shouldn't be this difficult!
\nI am getting this error:
\n

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Hello @mia, that certainly doesn't look right. I hope to help with both these questions:

\n\n
    \n

  1. Item recovery - when an item is deleted, as opposed to archived, the way to recover it is to sign into 1Password.com and recover the item there. Here's our short guide on how to do this: https://support.1password.com/generate-website-password/

    2. \n

  2. The fact that you are getting this error message for all files in 1Password 8 suggests to me that something has gone awry with your setup. I'd love to follow up on this for you! If you email our team at support+windows@1password.com, I'll be happy to dig into this in depth to determine what might be going on. If you do message us there, please include a link to this conversation so that we know it's you, and can make use of the information you've given us so far to help resolve the issue. 😃

    3. \n
","body@stringLength":"1072","rawBody":"

Hello @mia, that certainly doesn't look right. I hope to help with both these questions:

\n\n
    \n

  1. Item recovery - when an item is deleted, as opposed to archived, the way to recover it is to sign into 1Password.com and recover the item there. Here's our short guide on how to do this: https://support.1password.com/generate-website-password/

    2. \n

  2. The fact that you are getting this error message for all files in 1Password 8 suggests to me that something has gone awry with your setup. I'd love to follow up on this for you! If you email our team at support+windows@1password.com, I'll be happy to dig into this in depth to determine what might be going on. If you do message us there, please include a link to this conversation so that we know it's you, and can make use of the information you've given us so far to help resolve the issue. 😃

    3. \n
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