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Former Member's avatar
Former Member
2 years ago

Error: System unlock was attempted but we cannot use it.

Hi al,

I am on Pop_OS! 22.04 and my 1password system application stoped working. I can start it and the icon will appear in the system tray. When I open 1password nothing happens. When I run 1password from the command line, I can see the following logs when opening quick access or the 1password application:


INFO 2023-06-20T09:11:36.093 tokio-runtime-worker(ThreadId(7)) [1P:ssh/op-agent-controller/src/desktop.rs:504] SSH Agent has started.
WARN 2023-06-20T09:11:43.867 tokio-runtime-worker(ThreadId(22)) [1P:foundation/op-linux/src/kernel_keyring.rs:840] failed to initialize keyring helper, its functionality will be unavailable: Io(Error { kind: UnexpectedEof, message: "failed to fill whole buffer" })
INFO 2023-06-20T09:11:43.868 tokio-runtime-worker(ThreadId(7)) [1P:op-app/src/app/backend/unlock.rs:312] System unlock was attempted but we cannot use it.
Silent unlock failed while opening Quick Access.

I also am not able to open the 1password application settings to try disabling integration with the OS password mechanism.

Could you please think along on how to solve this?


1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: Pop_OS! 22.04
Browser:_ Not Provided

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