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Forum Discussion
JBEAN74
2 years agoOccasional Contributor
Error when updating a password: "Item not saved: problem with vault selector."
I receive the following error when trying to update a password: "Item not saved: problem with vault selector."
1Password Version: 8.10.24
Extension Version: 81024044
OS Version: 14.3
Br...
1P_Dave
Moderator
2 years agoThank you for the reply. So that we can investigate this further, I'd like to ask you to create a diagnostics report from your Mac or Windows PC:
- Click here if you're using a Mac: Diagnostics
- Click here if you're using a Windows PC: Diagnostics
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/144362/error-when-updating-a-password-item-not-saved-problem-with-vault-selector
- Your forum username:
JBEAN74
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave