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Forum Discussion
Hoelder
2 years agoOccasional Contributor
Error when using 1Password in the browser: "Your session has expired."
Since today, there is a strange problem with the 1Password extension in Edge: When I open a website or click on the tab of an open website, the 1Password sign-in webpage (https://my.1password.com/sig...
1P_Dave
Moderator
2 years agoHello everyone,
I'm sorry that you're receiving a message in a new tab that states that "Your session has expired." when using 1Password in the browser. We've received multiple reports of this behaviour and our team is investigating. To help our investigation I'd like to request some logs from your end:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/144253/edge-1password-sign-in-webpage-opens-automatically
- Your forum username: username
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#27669