Forum Discussion

Hoelder's avatar
Hoelder
Occasional Contributor
2 years ago

Error when using 1Password in the browser: "Your session has expired."

Since today, there is a strange problem with the 1Password extension in Edge: When I open a website or click on the tab of an open website, the 1Password sign-in webpage (https://my.1password.com/sig...
browser extension
computerdude1032's avatar
computerdude1032
New Contributor
2 years ago
  1. Yes I have two-factor turned on. I have another authenticator app (not Duo or Okta) as well as a security key.
  2. I do not have the desktop app installed
  3. I have tried toggling that option on and off - the issue persists either way.

Note that this happens on my work PC (Windows), my personal Macbook (both for myself and my wife), and it also happening on my mother's Windows PC. I have other friends that use 1Password and they are all complaining about the same behavior. I would suspect it's far more widespread than just the couple of us that have taken the time to come here and post. I myself was watching this thread for a long time before I got annoyed enough to register an account and complain.

Most often, but not always - it seems to happen after the computer has locked. Sometimes it just prompts for my master password, other times it re-prompts for MFA as well - there is no perceptible pattern to when it will ask for 2FA.