Error: "Your Mac hasn't logged out because '1Password' failed to quit."
Attempting to log out of my Mac fails with an on-screen message "Your Mac hasn't logged out because "1Password" failed to quit. To continue logging out, quit "1Password"." The on-screen message has options "cancel" and "try again". If I use the 1Password "helper" to completely quit 1Password the log out then completes.
Currently running macOS Ventura 13.4 on iMac retina 5K 27-inch 2019, and using 1Password for Mac 8.10.7 81007041 (from Mac App Store) with current subscription to 1Password for Families.
Ha! I have not seen the error recur since I upgraded immediately after your message, 1P_Tommy. It was a tiny upgrade, from 8.10.8 to 8.10.9, but my Mac Studio has restarted multiple times now without showing me the "unresponsive app" popup.
If you're interested in the beta it may help. If not, I hope we'll be able to get a resolution out to the production channel sooner rather than later. Thank you for your report. I've added it to our issue tracker.
If you're on the Sonoma beta then you'll most likely also want to use our beta. It's not required, but you'll likely see improvements quicker for any bleeding edge issues from the macOS betas. Also, the resolution for the shutdown issue is in our beta. Please let me know if you experience this again if you use our beta. I updated to the Sonoma public beta this weekend and I have not experienced the issue, nor did I while using our beta/nightly and on Ventura.
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\"Your Mac hasn't logged out because '1Password' failed to quit.\"","id":"message:24803","revisionNum":1,"repliesCount":58,"author":{"__ref":"User:user:17344"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:24803"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:24803"},"body":"
Attempting to log out of my Mac fails with an on-screen message \"Your Mac hasn't logged out because \"1Password\" failed to quit. To continue logging out, quit \"1Password\".\" The on-screen message has options \"cancel\" and \"try again\". If I use the 1Password \"helper\" to completely quit 1Password the log out then completes.
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Currently running macOS Ventura 13.4 on iMac retina 5K 27-inch 2019, and using 1Password for Mac 8.10.7 81007041 (from Mac App Store) with current subscription to 1Password for Families.
Attempting to log out of my Mac fails with an on-screen message \"Your Mac hasn't logged out because \"1Password\" failed to quit. To continue logging out, quit \"1Password\".\" The on-screen message has options \"cancel\" and \"try again\". If I use the 1Password \"helper\" to completely quit 1Password the log out then completes.
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\n\n
Currently running macOS Ventura 13.4 on iMac retina 5K 27-inch 2019, and using 1Password for Mac 8.10.7 81007041 (from Mac App Store) with current subscription to 1Password for Families.
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Thank you for the good news. If something changes please let us know.
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Ha! I have not seen the error recur since I upgraded immediately after your message, 1P_Tommy. It was a tiny upgrade, from 8.10.8 to 8.10.9, but my Mac Studio has restarted multiple times now without showing me the \"unresponsive app\" popup.
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@kevinashworth
\n\n
Do you continue to experience this behavior on the latest version or 1Password? Please check for updates if you've not already done so.
\n\n
\n
We’ve fixed an issue that prevented 1Password from quitting on system shutdown or restart.
\n
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I'm seeing this problem, as well. I've seen it many times but only posting about it now.
\n\n
Wondering if uninstall/reinstall helps?
\n\n
Mac Studio M1 \nmacOS Ventura 13
\n\n
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Same issue here
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@\"matthias.link.77\"
\n\n
If you're interested in the beta it may help. If not, I hope we'll be able to get a resolution out to the production channel sooner rather than later. Thank you for your report. I've added it to our issue tracker.
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Same here on 12.6.7 with 1password 8.10.8 on Intel Mac Mini 2020
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@thewon
\n\n
If you're on the Sonoma beta then you'll most likely also want to use our beta. It's not required, but you'll likely see improvements quicker for any bleeding edge issues from the macOS betas. Also, the resolution for the shutdown issue is in our beta. Please let me know if you experience this again if you use our beta. I updated to the Sonoma public beta this weekend and I have not experienced the issue, nor did I while using our beta/nightly and on Ventura.
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Getting this same issue on MacOS Sonoma Beta (but had it before I was in the beta as well)
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@ijpooledc
\n\n
We'll make sure to update this thread when the fix is released. Thank you for your patience.
\n\n
-Dave
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