Forum Discussion

thymaraK's avatar
thymaraK
Occasional Contributor
5 years ago

Every browser has to be unlocked individually

I usually have at least 5 browsers open. So far I've had to open 1PW in each of them individually even though the 1PW desktop app is open. This has me typing my password at least 6 times What am I...
betas
Former Member's avatar
Former Member
5 years ago

Thanks for sharing that thymaraK! As @kaitlyn mentioned, when things are working correctly that option should disappear entirely and your lock state will be kept in sync with the app. Moving to email is best - if you grab that log and share your ticket mask (it'll look something like #ABC-12345-123) we can jump in as a priority.