Forum Discussion

thymaraK's avatar
thymaraK
Occasional Contributor
5 years ago

Every browser has to be unlocked individually

I usually have at least 5 browsers open. So far I've had to open 1PW in each of them individually even though the 1PW desktop app is open. This has me typing my password at least 6 times What am I...
betas
thymaraK's avatar
thymaraK
Occasional Contributor
5 years ago

1PW support has resolved my problem. Turns out the desktop app was installed in the wrong location, thanks for finding this Kevin, my browsers, with the exception of Vivaldi, now sync the lockout value with the desktop app.

Great work by the support team in finding this user error.