Forum Discussion

thymaraK's avatar
thymaraK
Occasional Contributor
5 years ago

Every browser has to be unlocked individually

I usually have at least 5 browsers open. So far I've had to open 1PW in each of them individually even though the 1PW desktop app is open. This has me typing my password at least 6 times

What am I doing wrong?


1Password Version: 1Password for Mac 8.2.0-44.BETA
_Extension Version:
Not Provided
OS Version: BIG SUR 11.5 (20G71)

19 Replies

  • Former Member's avatar
    Former Member

    I just installed 1P8 and immediately removed it after discovering that this was happening to me, I am not interested in signing in to every browser, and authenticating manually without Touch ID either.

  • Former Member's avatar
    Former Member

    @Silverbullet thymaraK

    I'd love to take a look at the console log to see if 1Password in the browser throws any errors at us. That may give us some insight as to where things are going wrong. If you wouldn't mind grabbing one, you can find our guide here:
    https://support.1password.com/cs/extension-console-log/

    Side note: If you feel more comfortable emailing us a copy of the log, feel free to send it to mailto:support+x@1password.com with a link to this post along with your forum username.

    thymaraK – In response to your latest comment regarding the lock out time, it sounds to me like things aren't connecting the way they should. I don't see lock settings on my browser settings page at all. That's because they're all being controlled through the desktop app. Logs should help, so let's start there!

  • thymaraK's avatar
    thymaraK
    Occasional Contributor

    Another issue is that the time-out value for the browser seems to be set to 10 mins. I've changed my app to be "never" which is not a browser option

  • Former Member's avatar
    Former Member

    I just restarted the 1password app and now it seems to be linked as far as unlocking, but if i click "edit" from the browser extension nothing happens.

  • Former Member's avatar
    Former Member

    Both are checked. I have tried restarting the extension and the browser as well.

  • Former Member's avatar
    Former Member

    @Silverbullet:

    Do you have the option Integrate with 1Password app enabled? Here is a screenshot for you:

  • thymaraK's avatar
    thymaraK
    Occasional Contributor

    Brave browser, 1PW is version 2.0.5, Safari shows version 2.0.6
    In 1PW desktop app PREFERENCES Browser tab has checked Connect with 1Password in the browser

  • Former Member's avatar
    Former Member

    I too am having the same problem.

    1Password for Mac 8.2.0-44.BETA
    Chrome Extension version 2.0.5

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi thymaraK, thanks for letting us know about this.

    Can you let us know what version of 1Password you're using in any one of those browsers? You can do this by clicking on the 1Password icon, then gear icon > settings. You should see the exact version listed underneath the big 1Password title.

    If the app is recent enough, you'll also want to check under General to make sure the option Integrate with 1Password app is enabled.

    I'll look forward to learning what you find. We'll make sure that everything works together properly for you!