Experiment #4 – New interface in 1Password.com’s vault view

As I mentioned in the post above, the new web experience has now been fully rolled out. 🎉 Thank you to everyone who has contributed feedback here! You've shaped the product and helped us prioritize what comes next. Because it's no longer an experiment, I'm going to close down this Labs thread, but we of course welcome your continued feedback either here on the forum or directly at support@1password.com.

Cheers!

On the whole the redesign is positive but we have over 200 vaults so finding one in the drop down is a real pain.

Chris01 sorry I missed your post at first. It must have come through while I was composing my reply. I wanted to call out for this that you can also search for vaults in the search bar. Recent or pinned vaults would be interesting, though.

If your session times out, which ours does after 10 minutes, the next login attempt will just permanently sit on the loading page.

Chris01 thanks for mentioning this. I think this is the third report like this I've seen. I've not been able to reproduce the issue yet, but I'm still looking into it. As Icannotturnoffqa mentioned, you can also increase the auto-lock time in your profile settings.

I'm collecting logs to look for patterns, so if you're up for it, I'd love to get a copy of your browser logs when this happens. Send it to support@1password.com and include a link to this thread. I'm about to close down this thread, but if you'd like to DM me the support ID you receive, I'll be able to follow up more quickly.

Done, the support ID is: YNA-33743-346

willrowe thanks, I'll take a look!

This morning I noticed Copy Private Links URLs now show their details, if you have access, upon entering credentials. Thanks!

Icannotturnoffqa great! Thanks for the update.

Was the original version just killed off entirely?

d9a we've gradually removed the option to switch back to the old version. On Friday that went to 100%, yes.

1P_Rob

+1 from me for vault collections. We have roughly 200 vaults, but assigning them into collections would make vault selection simpler.

Thanks Icannotturnoffqa

I'll try this. Hopefully it won't get overruled by some central policy my company has.

Was the original version just killed off entirely? I haven't seen any official mention of it being shut down, but I seem to be stuck on the slow version today with no option to return to the nicer one.

Chris01

If your session times out, which ours does after 10 minutes, the next login attempt will just permanently sit on the loading page. You have to refresh the page and then log in again for it to be successful. When you do this ten times a day this is incredibly annoying.

This is what I did to get around frequent timeouts with pages to records open:
1. Log into 1Password web app.
2. Click on the upper left button » Manage Account
3. Auto-Lock » Settings (desktop = bottom left, mobile = in the middle).
4. Change it from 10 to 300 minutes.
5. Visit the page and enjoy less timeouts.

1P_Rob This morning I noticed Copy Private Links URLs now show their details, if you have access, upon entering credentials. Thanks!

1P_Rob

willrowe I'm not sure what's going on, but that's pretty frustrating. Could you send in a browser console log for starters? Send it to mailto:support@1password.com and include a link to this thread. Then you'll get an auto-reply with a support ID; post that here so I can follow up.

Done, the support ID is: YNA-33743-346

How can we turn off notifications for this thread?

Thorz unfortunately our current forum software doesn't have it. But I have two pieces of good news. We're almost done with this thread, and we're also evaluating alternative forum software. ❤️

It is absolutely vital to be able to sort by reverse created/updated: congrats on this, but please could it be the default? Lots of casual users will never discover it otherwise, and I'm not sure if the setting is sticky.

amh686 it is sticky (as long as your browser storage doesn't get cleared). 👍 We can re-evaluate, but no default is going to make everyone happy. I think alphabetical sorting is a pretty sane default, and it matches the old version, so it's the least disruptive.

There seems to be no notion of the 'vault sets' which some other clients/views of 1Password support.

amh686 correct, we don't support vault collections yet on the web. The old version didn't either, so it wasn't a focus for this first version. We're working on more changes to bring the web further in line with the desktop apps in the coming months.

Thanks for the kind words!

All our saved links recently broke despite updating them with Copy Private Link equivalents. I suspected I did something wrong in my browser bookmarks and ignored it for a while.

Today I reproduced the private link not working immediately after obtaining it.

Icannotturnoffqa yes, we noticed this too, and it should be fixed as of yesterday's release. Can you check again now? Sorry for the trouble!

Logging in spins forever. A previous comment suggested to open a ticket with a console log. I have done that and my ticket is KUZ-68834-884.

Woody_W_ thanks! I will take a look.

I don't like the new design at all, because all platforms will look exactly the same.

Mattis I'm bummed you see this as a negative thing. We'll never make everyone happy, but I believe the majority of our customers appreciate the consistency.

Besides, nothing was broken in the old design. Why fix something that isn't broken?

Mattis well, that's not true. We have lots of issues open against the old version. But the main reasons for the change were visual consistency with other platforms and the ability to get to feature consistency more easily and stay there. The web app has lagged behind our other apps for years.

I am now consistently encountering the error when editing an item.

willrowe I'm not sure what's going on, but that's pretty frustrating. Could you send in a browser console log for starters? Send it to support@1password.com and include a link to this thread. Then you'll get an auto-reply with a support ID; post that here so I can follow up.

On the whole the redesign is positive but we have over 200 vaults so finding one in the drop down is a real pain. What would make a huge difference is either for the last six to ten to be remembered, or for vaults to be pinned. This could be like the Favourites you have within a vault, but for us that isn't important as we have loads of vaults with no more than ten items per vault.

While I am here I will mention a recent bug in the web that is annoying everyone in my company. If your session times out, which ours does after 10 minutes, the next login attempt will just permanently sit on the loading page. You have to refresh the page and then log in again for it to be successful. When you do this ten times a day this is incredibly annoying.